Accounts Receivable Outsourcing Services
At S&B Private, we help businesses protect cash flow by embedding dedicated offshore accounting talent into their finance team. Our professionals manage the entire accounts receivable process, ensuring accuracy, compliance, and timely collections.
How outsourcing AR helps you protect cash flow and reduce risk
Our accounts receivable solutions involve more than just sending invoices. It’s about maintaining control, reducing risk, and keeping cash flow healthy. Our accounts receivable solutions deliver:
Risk Mitigation and improvement to reporting accuracy
While accounts receivable might seem straightforward, missed reconciliations or unclear ageing reports can snowball into major compliance and cash flow issues as well as looking unprofessional in front of your customers or clients. Our accountants deliver clean record-keeping and Accounts receivable reconciliation, ensuring your GST reporting is accurate and your business is prepared for any potential audits.
Protect cash flow and reduce debtor days
Consistent, professional follow-up prevents aged receivable blowouts and reduces debtor days. By placing a dedicated Accounts Receivable professional in your team, you ensure invoices are managed, collections are pursued systematically, and disputes are handled promptly, significantly reducing the average time it takes to get paid.
Access cost-effective, scalable Accounts Receivable talent
Hiring specialist in-house Accounts Receivable staff locally is a significant fixed cost. With S&B Private, you gain access to a global talent pool and expert offshore accounting professionals who manage your Accounts Receivable collections and processes at a fraction of the cost. This talent is flexible, allowing you to scale your Accounts Receivable support to match invoice volumes without the overhead of local recruitment and employment on-costs.
Our Outsourced Accounts Receivable Services
Your embedded offshore accountant integrates with your existing systems and processes to manage critical accounts receivable functions. They can provide dedicated Accounts Receivable support for Australian businesses by handling:
Invoice and Statement Management
Your dedicated offshore professional will help your team manage the generation and distribution of accurate, timely invoices and statements. Working within your systems (e.g., Xero, MYOB, NetSuite, Yardi), they ensure billing is consistent and professional to keep your collections process smooth.
Accounts Receivable Reconciliation and Reporting
Your offshore accountant will manage the critical task of Accounts Receivable reconciliation, precisely matching payments to invoices and investigating any discrepancies. They can prepare the clear aged debtor reports for full visibility ofthe amounts owing to you.
Debtor Management and Collections
With a structured and professional approach, your accountant will handle systematic follow-ups on overdue accounts. This consistent communication helps improve Accounts Receivable collections, keep customer relationships positive, and free your local team from the time-consuming, administrative strain of accounts receivable work.
Dispute and Query Resolution
With a structured and professional approach, your accountant will handle systematic follow-ups on overdue accounts. This consistent communication helps improve Accounts Receivable collections, keep customer relationships positive, and free your local team from the time-consuming, administrative strain of accounts receivable work.
Payment Collection and Processing
Our team manages multiple payment channels and sends automated reminders to reduce late payments.
Collections Management and Follow-ups
We take care of overdue account follow-ups with a structured approach. This helps keep cash flow steady and aged debtors low, significantly reducing the chance of write-off.
Understanding Finance & Accounting BPO
Whether you’re in medical, retail, not-for-profit, property, or corporate sectors, we specialise in providing cost-effective hiring solutions while ensuring financial accuracy and regulatory adherence. Retail and property companies with high invoice volumes, for example, rely on our team to ensure their accounts receivable processes are watertight.
Why choose S&B Private for AR management
When it comes to accounts receivable, control, consistency, and cash flow are paramount. S&B Private is not a generic outsourcing provider; we specialise in finding, training, and embedding Australian-trained offshore accounting talent who integrate seamlessly with your business.
This is the core of our outsourced accounts receivable services in Australia. Our professionals work inside your systems, follow your credit policies, and operate as an extension of your team. By partnering with S&B Private for your accounts receivable services, you gain dedicated, high-skill support without the high costs and administrative burden of hiring locally, all while maintaining full control and visibility over the process. You maintain full control and visibility over the process.
Our Accounts Receivable Outsourcing Services Process
Here’s how we support your AR operations from start to finish:
Step 1: Invoice Preparation
We generate invoices using your internal systems, understanding your preferred wording and layout and following your preferred billing cycles. This promotes consistency and ensures accuracy across all outgoing invoices.
Step 2: Receivables Monitoring
Our team tracks all outstanding accounts to keep your records current and organized. This process enables the timely identification of overdue payments.
Step 3: Payment Processing
We record incoming payments across all supported methods, including bank transfers and online platforms e.g. Stripe. This keeps your financial data accurate and up to date.
Step 4: Dispute Handling
We manage any billing concerns or discrepancies raised by customers. Addressing these issues promptly helps reduce delays and preserve relationships.
Step 5: Reporting Delivery
We compile and send regular reports, as well as account status and aged receivables summaries. These updates provide clear insight into your current AR position.
The risks of mismanaged Accounts Receivable
Poor accounts receivable management directly threatens business viability. Inconsistent invoicing, lax follow-ups, or inaccurate reconciliations can lead to severe consequences, including:
• Critical cash flow bottlenecks that stall growth and strain operations.
• Aged receivables blowouts, where debts become so old they are effectively unrecoverable.
• Inaccurate financial reporting, obscuring the true health of the business.
• Compliance issues with GST and income tax reporting, increasing the risk of ATO audits and penalties.
• Damaged customer relationships due to unprofessional or disorganised collections processes.
By embedding an S&B Private offshore professional, your team gains the dedicated resource needed to manage these risks and ensure your Accounts Receivable function is a source of strength, not stress.
Frequently asked questions about accounts receivable outsourcing
What is accounts receivable outsourcing?
It’s engaging a specialist team to manage invoicing, collections, and reconciliation.
What is the difference between S&B Private and a typical AR outsourcing agency?
Standard accounts receivable outsourcing often involves handing over your ledger to a third-party call centre that uses its own systems and generic processes. S&B Private is different. We place a dedicated, Australian-trained accounting professional who works inside your business as an embedded member of your team, using your systems and following your process. We provide talent, not just a transactional service.
Can your offshore professionals use our specific accounting software?
Yes. Can your offshore professionals use our specific accounting software? Yes. Our talent is trained across a wide range of leading Australian accounting platforms, including Xero, MYOB, NetSuite, SAP, Yardi and others. Your embedded professional operates directly within your existing software stack, ensuring seamless integration and data consistency from day one.
How does an embedded professional handle communication with my customers?
Your offshore Accounts Receivable professional represents your brand and communicates with your customers according to your exact guidelines. We work with you to establish communication protocols, scripts, and escalation paths. All communication comes from your business, ensuring a professional and consistent customer experience.
What happens when a customer disputes an invoice?
Your dedicated professional acts as the first line of investigation, following a process you define. They can gather the relevant information, liaise with your internal sales or operations teams, and present the findings for a decision. This ensures disputes are managed efficiently without pulling your senior staff into every minor query.
How do you ensure the security of our financial and customer data?
Data security is paramount. S&B Private ensures all placed professionals operate within secure, enterprise-grade systems and adhere to strict security protocols. Our practices comply with Australian privacy regulations and are designed to give you peace of mind that your sensitive data is protected. All of our IT systems are managed by a leading, Melbourne-based IT services provider.
What's the difference between accounts receivable and accounts payable?
Accounts Receivable (AR) and Outsourced Accounts Payable (AP) manage the flow of money in and out of your business. Accounts Receivable handles all money owed to you by customers, focusing on invoicing and collections. Accounts Payable handles all money you owe to your suppliers, focusing on processing bills and making payments. Essentially, AR brings money in, while AP manages money going out.