GQ is a growing build-to-rent (BTR) asset manager, a joint venture between Gurner Group and Qualitas, running its portfolio on Yardi. As new assets came online, the volume and intensity of receipting, payables and reconciliation work concentrated sharply around weekly and monthly peaks.
Through its partnership with S&B, GQ gained a dedicated offshore accountant based in Sri Lanka, working as an extension of its Melbourne-based finance team. Onshore and offshore operated as one function: together they built a working cadence for critical tenant receipting windows, resolved tenant queries, and partnered with property managers to lift the tenant experience. A two-day Yardi training programme, delivered with Yardi, deepened system capability across GQ’s finance, property management and leasing teams.
What distinguished the engagement was not location but familiarity. This stands in contrast to other offshore arrangements the business manages independently.